We have bought several chairs and tables from them, and we have always had great service. We love the furniture, and it is very durable.
Apparently they don't need my business. I asked to look around and I found a couple of things i was interested in but the guy was hanging outside with his fellow employee/owner. I was never even told have a nice day or thanks for stopping in. I took pics of what I liked and I will buy elsewhere. #weakfirstimpression
Called from Fort Walton Beach about a specific lounge chair. Gave Stephanie the make and model. I was told they had one of this specific lounge chair left and the colors. I told her I needed to hook up my cargo trailer and get my wife and drive there to get it (15 miles each way). We arrived and looked at the lounge chair and decided to look at other furniture while we were there. I spoke with Audie and he told me Stephanie was his wife. My wife and I picked out 2 additional pieces (total purchase would have been about $2,500). Audie then tells us we can't have the lounge chair it is his last one. I told him that I called before hooking up my cargo trailer and driving 15 miles to get there specifically to get the lounge chair. He says "you can't have it." I said does it bother you at all that I called in advance and spoke with your wife before coming? He said all I can say is I'm sorry but I will not sell you the lounge chair. The truth is he sold me nothing and he never will. This man obviously doesn't care about customers or the reputation of his wife or business. The truth is we want about 20 pieces of furniture for around our pool and on our dock. We will buy it elsewhere from a place that cares about such things as telling the truth and honoring the word of his wife. No future here.
They don’t stock the bulbs for the bistro lights sets that they sale. They were unwilling to order. Probably my last time contacting this store.
Audie and Stephanie were very friendly and helpful. They also left us alone to peruse the beautiful, high quality furniture they offer. When the time came for questions and assistance, they were right there. We LOVE our furniture, and have and will return again.
Patio Specialists is a US Furniture Store based in Navarre, Florida. Patio Specialists is located at 2109 Paloma St, Navarre, FL 32566, USA.
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